Dear user. We are truly sorry for...

Dear user. We are truly sorry for the distressing experience you’ve encountered. To better assist you and address your concerns, we kindly request specific information such as your login details or email associated with your account. This will enable us to verify the details and investigate the situation thoroughly.

However, it’s important to note that we do not process requests or engage in interactions with third-party services, such as the one you mentioned. Therefore, we need to verify the authenticity of your experience.

Additionally, we want to clarify that we don’t condone or engage in practices that involve misleading information about refunds or coerce users into trading activities they are uncomfortable with. Such actions go against our principles of transparency and user-oriented service.

We take user feedback seriously and aim to rectify any issues promptly. Your experience is vital to us, and we strive to ensure our users feel supported and informed throughout their interactions with our platform.

Please provide the requested information, and we will further investigate this matter to ensure a resolution that meets your satisfaction.

Thank you for your understanding and cooperation.