I’m your customer for almost 2 years but I’ve never faced like that before. I was making a USD transaction but suddenlly got the request form the support team that I need to take selfie with a card that I do not longer use. Is this request is normal one and how can I make selfie with a card I no longer use?
Positiivinen
Secure, reliable, has a lot of crypto assets.
Miinuksia
Wish the commission would be lower and support answer faster
CEX.IO
Qwentin Kuz
21 huhtikuun 2023 klo 14:24
Arvostele vastaus0
0
0
Kindly note that card verification is extremely important as we care about the security of users’ funds the most. There’s a specific verification procedure, the same for all the customers, and specific requirements to be fulfilled. Thus, the request is absolutely normal. If you don’t have the card, please request your bank to provide you with a statement for that card and send it to support. It’ll be approved instead of the selfie. Feel free to get back to us if you have any additional questions.
Enemmän rehellisiä mielipiteitä todellisilta ihmisiltä yrityksestä CEX.IO
Anonyymi käyttäjä2 vuotta takaisin
1
Arvioi arviosi1
+1
0
Huijarit varastavat rankaisematta
Huijarit varastavat rankaisematta. Rahan tai krypton nostaminen on mahdotonta. Jumissa alustan luojan käsiin.
Thiery2 vuotta takaisin
5
Arvioi arviosi0
-1
1
My review
It's a good crypto exchange where I make transactions. interface is simple to use and transactions are fast. They have many crypto coins to buy and sell, fees are normal. Sometimes have small technical problems but overall I recommend.
Curtis Moore2 vuotta takaisin
5
Arvioi arviosi0
0
0
CEX.IO - Straightforward Trading to Get Your Feet Wet in Crypto
Signing up was super easy on CEX.io, basically snapped a pic of my ID and myself and I'm good to go. What I like most is how user friendly the website and the app are. I'm with them since 2021 and I know what I'm talking about! The layout is clean and intuitive, easy to navigate between the exchange... Lue lisää
Platform is OK
I’m your customer for almost 2 years but I’ve never faced like that before. I was making a USD transaction but suddenlly got the request form the support team that I need to take selfie with a card that I do not longer use. Is this request is normal one and how can I make selfie with a card I no longer use?